FAQs
General Banking
To open a new account, visit our branch or go online to our website, click on get started and fill out the form. Then select the type of account you wish to open.
We offer a variety of accounts including personal checking, savings, business accounts, and more. Visit our website or contact us for more details on each account type.
Your account number can be found on your bank statement, online banking portal dashboard, or by contacting customer service.
If you lose your bank card, contact us immediately to report the loss and request a replacement card. You can also temporarily lock your card via our mobile app.
Checking Accounts
Our checking accounts offer benefits such as easy access to your money, online banking, mobile deposits, and more. Specific features may vary by account type.
Some checking accounts may have monthly maintenance fees, overdraft fees, or ATM fees. Please review our fee schedule or contact us for details on specific accounts.
To avoid overdraft fees, keep track of your account balance, set up balance alerts, and consider enrolling in overdraft protection.
Savings Accounts
There is none
Federal regulations limit certain types of withdrawals and transfers from savings accounts to six per month. For more information, please refer to our savings account terms and conditions.
Some savings accounts may have monthly maintenance fees if the minimum balance is not maintained. Please review our fee schedule for details.
Internet Banking
Simply register and activate the type of account you want and start enjoying seamless internet banking.
Internet banking allows you to view account balances, transfer funds, pay bills, view statements, and more.
Yes, we use advanced security measures such as encryption and multi-factor authentication to protect your information.
Home Loans
We offer a variety of home loans including fixed-rate mortgages, adjustable-rate mortgages, FHA loans, VA loans, and more.
To apply for a home loan, visit our website or contact one of our mortgage specialists to start the application process.
Commonly required documents include proof of income, tax returns, bank statements, and identification. Additional documents may be required based on your specific situation.
The approval process can vary, but it typically takes 30 to 45 days. Providing complete and accurate information can help speed up the process.
Customer Support
You can contact customer support via our support page.
Customer support is available Monday through Friday, 9 AM to 5 PM. After-hours support is available for urgent issues.
To resolve a dispute, contact customer support with the details of the transaction in question. We will investigate and assist you in resolving the issue.